Insurance & Private Pay
Personalized Care and Guidance
For Patients with Insurance
(insurance accepted only for patients of Dr. Jones - at this time)
Dr. Jones is pleased to announce exciting changes aimed at improving patient accessibility. To better serve our patients, Dr. Jones has begun the process of accepting a wide range of insurance plans. Insurance Coverage and Patient SupportIf you are insured through any of the carriers listed below, please let us know. This will allow Dr. Jones to provide you with next steps regarding our updated billing process and explain how we can support you during this transition.
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Currently Accepted Insurance Plans
• Blue Shield of California (California)
• Carelon Behavioral Health (California and Illinois)
• Quest Behavioral Health (California and Illinois)
• Cigna (California and Illinois)
• Aetna (California and Illinois)
• Ascension / SmartHealth (Illinois)Pending Insurance Panels (Under Review)
• United Healthcare / Optum (California and Illinois)
• Oxford / Optum (California and Illinois)
• United Healthcare Medicare Advantage (California and Illinois)
• Oscar / Optum (Illinois)
• Blue Cross and Blue Shield of Illinois (Illinois)
Concern EAP
Current Payment Processing Options
We are able to process payments for Carelon Behavioral Health, Cigna, and Ascension (SmartHealth) at this time.
Private Pay Patients (for patients not using insurance)
You have taken a very positive step by deciding to seek therapy. The outcome of your treatment depends largely on your willingness to engage in this process, which may, at times, result in considerable discomfort. Remembering unpleasant events and becoming aware of feelings attached to those events can bring on strong feelings of anger, depression, anxiety, etc. There are no miracle cures. We cannot promise that your behavior or circumstance will change. We can promise to support you and do our very best to understand you and intrapsychic and interpersonal repeating patterns, as well as to help you clarify what it is that you want for yourself.​
Your privacy, care, and confidentiality is vital to us. Many of our clients take advantage of the weekly super-bill we can provide to assist the client in seeking insurance coverage reimbursement, as we are considered an out-of-network PPO provider. A superbill is essentially a detailed provider invoice for service(s). More specifically, a superbill is an itemized form, used by healthcare providers in the United States, which details services provided to a patient. It is the main data source for creation of a healthcare claim, which will be submitted to payers for reimbursement. The choice to remain off traditional managed care insurance panels has given our patients the freedom and flexibility to seek the depth oriented treatment they need for as long as they may need. This means, for those clients demonstrating financial need, We reserve the right to implement a sliding scale on an as needed basis determined by client necessity and practitioner availability. This is done on a case by case basis.​It is our mission to be of service to the community, which is why we also offer a lower sliding scale fee for individuals and couples seeking depth-oriented psychological treatment but cannot afford a higher fee or full-fee.
We also accept Visa, MasterCard (and Debit Cards), American Express, Discover Card, checks, and Flexible Spending Accounts (FSA).
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​Note: The Jones Psychology Group, Inc. has a 48-hour Late Cancellation Policy for sessions. Futher details are discussed during consultations and provided via in-take paperwork.
Notice to clients and prospective clients:Under the law, health care providers need to give clients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service, or at any time during treatment. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, or how to dispute a bill, see your Estimate, or visit www.cms.gov/nosurprises. ​
